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User Reviews and Comments
Review from PowerSellersUnite.com, 17th Feburary 2010
Reviewer: Michelle Madison
I read your post on PowerSellers Unite asking for feedback on your newest version of AuctionX2. So, after reading about everything the software does on your website, I downloaded the free trial version. I'm a
little slow at learning new software, but I'm finding AuctionX2 pretty easy to master. I haven't gone through all the features yet, like importing my customer information into Outlook, but I have run the
reports, both in graph and pie chart format and did the full inventory report. I liked the way I could go back and import all my data from eBay and PayPal going all the way back to when I first started my business
in February of 2009 and then run the reports. I'm a very visual person, so the pie charts and graphs are great. They are also a very accurate representation of what went on in my business last year. There were
several months where I know my business was down for various reasons and the charts reflected just what I knew to be true. I also liked the way AuctionX2 shows where eBay refunded my fees for items not sold and also
gives me the exact titles for each item and date it sold. By looking at the item titles, I can see just where my use of keywords in my titles has vastly improved in 2010 compared to when I first started selling in 2009.
So far I really like AuctionX2. I'm not good with numbers or projections or bookkeeping and this software will certainly make things a little easier for me. I'd be glad to be one of your guinea pigs and continue
offering feedback on AuctionX2. One thing I was wondering is if there is going to be any way in the future versions to differentiate between different eBay user IDs. I have four different user IDs I'll be selling
from. My main ID is the one tied to my premium store, but I also have 3 other IDs where I'll be selling different categories of items without a store. That capability may already be built-in and I just haven't
discovered it yet. Keep up the good work on this software. I plan to register it as soon as my trial runs out. I think your subscription price is very, very reasonable for what this program does. Sincerely,
Michelle Madison eBay Store: stores.shop.ebay.com/vintage-dolls-toys-and-collectibles
Good Software Excellent Support, 10 August 2008
Reviewer: Ronnie
I have tried and registered several programs to manage my eBay account. Auction x2, is one of the best ebay auction managers and the technical support can't be beat. Many of the big companies should learn from Auction x2's support staff. Auction X2 will import your eBay items and let you create different reports to help you track and improve your sales. In addition the program has an email tool and a spell check to make selling easy. Auction x2 has the ability to export you data to a comma delimited file and features a comprehensive help file.
I recommend downloading and registering Auction x2. It will save you time and make your ebay selling easier. Have no fear if you have a question about the program their support staff is quick to respond.
The developers are continuing to improve the program. Also, they are open to suggestions and ideas. So, if you can think of a way to improve Auction x2 let them know, you might be surprised at their quick turn around.
I think I am still amazed at their support. Even though I had not yet registered the program they were very response, especially considering the time difference. It almost makes you wonder if they get any sleep. Again I recommend Auction x2, and am certain after you try the program you will recommend it too. Ronnie...
Super tech support, 3 August 2008
Reviewer: rbsf
I only downloaded a trial version to check them out, and receive very prompt and competent tech support. Best online tech support I've seen for any software from someone who really knows what he is doing. Well done!
Brilliant piece of Ebay Software, 27 June 2008
Reviewer: peterspire
We have been looking for a sales management program for Ebay for sometime that is easy to use, and delivers results. This program has improved so much since we started with trial version.
Recommended to any serious Ebay trader. Technical support is first class.
I love this program, and it has a SUPER support staff!, 26 November 2007
Reviewer: jenny
I've been using Auction X2 for almost a month now. The program itself saves me LOTS of time by importing my sold items, eBay fees, shipping charges, and customer email addresses importing my running items and watched items tracking overhead for my business providing marketing capabilities with a minimum of fuss and providing various reports and graphs that help me to decide on a viable business strategy to increase sales and optimize resources. It calculates my PayPal fees for me too. There is also a Price Tracker module that lets me track items similar to those I sell, so I can see where I land on the average prices paid by ebay buyers. Although I've only used Price Tracker a couple of times, it has already proven itself useful. I seem to find new features every time I use the program, and the User Guide is comprehensive and easily understood.
Auction X2 comes at a one-time cost, and there are no additional fees for the ongoing import function. I can update my running auctions whenever I want, to keep track of my selling activity. I'm getting ready to cancel another service I've been using to do these imports, which costs me $20 per month - yay! The cost for Auction X2 is very reasonable for the amount of time it saves me. The developers actively seek suggestions from users, and they quickly move to add suggested features. Best of all, any problems/bugs that are reported are fixed within a matter of, literally, hours! With a staff like this standing behind the program, you just can't go wrong! I'm really impressed! I highly recommend this program!
This program is in its infant stage, but.... 2 September 2007
Reviewer: penlen
I first tried this program 2 weeks ago and had a few problems with it. I email the publisher and they responded within hours, a fix and update. We have sent many emails back and forth, always with quick response. I am a Canadian Ebayer and at this time there is a problem, it loads some things in Canadian $ and some thing in US $. They are working on that problem! I have sent them some of suggestions and they are looking at them seriously to improve their product. There are many new updates so ensure when downloading this program you have the lastest! If you try this program and find suggestion or problems, email Matt, he will be very helpful.
